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Set up alerts

Updated Nov 4, 2026 · 2 min read · For Owners, GMs and area managers

Get an email when a store's count is due or a price jumps, so you don't have to check Kintow every day.

Steps

  1. 1
    To hear about counts, go to Inventory > Overview on the web. On the Counts tab, click the bell icon.
  2. 2
    In Inventory Count Reports, choose Add Report. Pick the Locations, Days, Time and who gets it, then choose Save.
    Inventory > Overview with the Inventory Count Reports dialog open from the bell icon: one report configured, Enabled, Locations Krog St, Days Mon, Time 6 PM, Method Email, a Krog St Manager recipient, Add Report, Cancel and Save
  3. 3
    To hear about price jumps, go to Settings > Alert preferences, open the Alerts tab, and turn on Weekly Report under Invoice Price Change Alert.
    Settings > Alert preferences, Alerts tab: Invoice Price Change Alert with Weekly Report on, Change Range (from previous invoice) set to 5%, + Recipient, and Cancel and Save
  4. 4
    Type the Change Range (for example 5 %), add people with + Recipient, and choose Save.

Tip: Alerts are scheduled emails: there are no instant or push alerts. Slack gets scheduled reports only.

Tip: Price jumped? we recommend opening the invoice first. A misread unit can look like a price spike.

What happens next

The reports arrive by email on the days you chose. To see per-item price changes any time, see Watch prices.

Why it matters

A missed count or a price jump costs money every day nobody notices. A scheduled email puts it in front of the right person.

Common questions

Can Kintow flag price spikes?+

Yes. Turn on the Invoice Price Change Alert and you get a weekly email of items whose price moved more than your Change Range.

Does Kintow alert me when stock is low?+

Not instantly. An on-demand order suggests a reorder when a count is at or below the minimum. See Set up an on-demand order.

Will I know if a store didn't submit its count?+

Yes, if you set up an inventory count report for that location. It emails the people you pick on the days and time you choose.

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